Shipping policy

SHIPPING POLICY

Every order from Nerd-Tec Collectibles is packed by collectors, for collectors — cards are protected, boxes are padded, and your items are treated the way we'd want our own collection treated.

PROCESSING TIME

Orders are processed within 1–3 business days (Monday–Friday, excluding U.S. holidays). Orders placed on weekends or holidays begin processing the next business day. During new-release periods or high volume, processing may take an additional 1–2 business days.

SHIPPING RATES & DELIVERY

- Shipping rates and available delivery options are calculated and shown at checkout.
- Orders over $75 ship FREE within the United States.
- All shipments include tracking. You will receive your tracking number by email as soon as your order ships.
- Delivery estimates shown at checkout are provided by the carrier and are estimates only — we cannot guarantee carrier transit times, and we are not responsible for carrier delays once a package is in the carrier's possession.

HOW WE PACK

- Single cards ship in a penny sleeve and rigid or semi rigid protector, secured inside an envelope, bubble mailer, or box depending on size and quantity.
- Graded slabs are wrapped and shipped in padded boxes.
- Sealed product and collectibles are packed with appropriate padding to protect boxes and packaging in transit.

ADDRESS ACCURACY

Please double-check your shipping address at checkout. We are not responsible for orders shipped to an incorrect address provided by the buyer. If a package is returned to us as undeliverable, we will contact you; reshipment may require an additional shipping charge.

LOST, STOLEN, OR DELAYED PACKAGES

Once a package is marked as delivered by the carrier, responsibility passes to the buyer. If your tracking shows delivered but you cannot locate the package, please check with household members and neighbors, then contact the carrier to open a claim — we will gladly assist with documentation. For packages lost in transit (no delivery scan), contact us at support@nerdteccollectibles.com and we will work with the carrier to resolve it.

DAMAGED IN TRANSIT

If your order arrives damaged, contact us within 48 hours of delivery at support@nerdteccollectibles.com with photos of the item, packaging, and shipping label so we can file a carrier claim and make it right. Please keep all packaging materials until the claim is resolved.

QUESTIONS

Email us anytime at support@nerdteccollectibles.com.