Refund policy

RETURNS & REFUNDS

At Nerd-Tec Collectibles, we take great care to describe, photograph, and package every item accurately. Because much of what we sell is collectible in nature, our return policy differs by product type. Please read carefully before purchasing.

TRADING CARDS — ALL SALES FINAL

All trading card products are FINAL SALE and are not eligible for return, refund, or exchange. This includes, without limitation:

- Single cards (raw/ungraded), including Pokémon, Magic: The Gathering, MetaZoo, sports cards, and all other TCG or trading card singles
- Graded and slabbed cards (CGC, PSA, TAG, BGS, or any other grading service)
- Sealed trading card product (booster boxes, packs, Elite Trainer Boxes, tins, blisters, decks, and all other factory-sealed items)
- Mystery packs, Pick Your Card selections, and repacks

This policy exists because trading cards are collectible commodities whose market value fluctuates, and because opened or unsealed product cannot be verified or resold as authentic and unaltered. By completing a purchase of any trading card product, you acknowledge and agree that the sale is final.

Card conditions are stated in each listing (e.g., Near Mint) and representative photos or scans are provided. Minor variations in centering, print lines, or surface characteristics inherent to the manufacturing process are not defects and do not qualify an item as misdescribed.

CUSTOM & MADE-TO-ORDER ITEMS

Custom and made-to-order 3D printed items are produced specifically for your order and are final sale.

TOYS, FIGURES & OTHER MERCHANDISE

Non-card merchandise (action figures, toys, Funko Pop!, model kits, stock 3D printed accessories) may be returned within 14 days of delivery, provided that:

- You contact us first at support@nerdteccollectibles.com to request a return authorization before sending anything back;
- The item is unopened, unused, and in its original packaging in the same condition it was delivered (for collectibles, the condition of the packaging is part of the product);
- The buyer pays return shipping. Original shipping charges are non-refundable.

Returns received without prior authorization, or items returned opened, used, or damaged, may be refused or subject to a reduced refund at our discretion. Approved refunds are issued to the original payment method within 10 business days of our receiving and inspecting the return.

DAMAGED, LOST, OR INCORRECT ORDERS

If your order arrives damaged, or you receive the wrong item, contact us within 48 hours of delivery at support@nerdteccollectibles.com with your order number and clear photos of the item, the packaging, and the shipping label. We will make it right with a replacement, store credit, or refund at our discretion. Claims made after 48 hours, or without photo documentation, may be declined.

Packages marked as delivered by the carrier are the buyer's responsibility; if a delivered package is missing, we will assist you in filing a claim with the carrier, but we are not liable for theft or loss after delivery confirmation.

QUESTIONS

If you have any questions about whether an item is eligible for return before you buy, email us at support@nerdteccollectibles.com — we're happy to help.