FAQ
Frequently Asked Questions
Click a question to see the answer.
Ordering & Shipping
How fast do you ship?
Orders are processed within 1–3 business days (Mon–Fri). Every shipment includes tracking, emailed to you the moment it ships. US orders over $75 ship free.
How are cards packaged?
Like our own collection. Singles ship in a penny sleeve inside a rigid protector, secured in a bubble mailer or box. Graded slabs are wrapped and shipped in padded boxes. Sealed product is padded to protect the factory packaging.
How do I track my order?
Use the Track My Order link in the footer, or the tracking number in your shipping confirmation email.
My package says delivered but I can't find it.
Check with household members and neighbors first, then contact the carrier to open a claim — we'll gladly assist with documentation. See our Shipping Policy for details.
Cards & Condition
What condition are your cards?
Card conditions are stated in each listing — most of our singles are Near Mint (NM). Listings include photos or scans representative of the actual card or product line. Minor print variations from the factory (centering, print lines) are normal for trading cards and not defects.
Are your graded cards authentic?
Yes. Every slab we sell is certified by CGC, PSA, or TAG, and listings include the certification details. You can verify any cert number directly on the grading company's website.
Do sealed products guarantee specific cards?
No — sealed and mystery products are randomized by the manufacturer. We never search, weigh, or tamper with sealed product. What's inside is the fun part.
Returns
Can I return a trading card?
All trading card products are final sale — singles, graded slabs, sealed product, and mystery packs. This protects every buyer: card values move with the market, and once product leaves our hands we can no longer guarantee it's unaltered. Full details in our Return & Refund Policy.
What about toys and figures?
Unopened non-card merchandise can be returned within 14 days — email us first for authorization. See the Return & Refund Policy.
My order arrived damaged — what do I do?
Email support@nerdteccollectibles.com within 48 hours of delivery with photos of the item, packaging, and label. We'll make it right.
Nerd-Tec 3D
What is Nerd-Tec Armor?
Our own line of 3D-printed card protection and display gear — designed in-house by a veteran-owned business and printed in the USA. Browse it in the 3D Print Shop.
Do you take custom 3D print requests?
Custom requests are paused right now while we focus on our product line. Follow us on Instagram to hear when they reopen.
Still have a question?
Email support@nerdteccollectibles.com — a real collector reads every message.